Making it Stick | Why has the increased attention to corporate scandals proven to be something of a mixed blessing?

Why has the increased attention to corporate scandals proven to be something of a mixed blessing?

On the one hand, the average investor can be forgiven for thinking that the business world is full of crooks whose only purpose is to make as much money as possible. Problems with product quality, poor customer service, and fraudulent financial reports with no admission of guilt paint a very negative picture. The response to this negative picture has been the creation of new rules and tighter controls that now represent a greater risk for organizations who fail to comply with the expected standard of behavior. On the other hand, ethics has become an issue that also positively impacts the business world. This sense of value results in increased commitment and reduced turnover, which means greater profits for the company.



Source: Ghillyer_Business Ethics A Real World Approach 2e

Making it Stick | Provide three examples of unethical behavior by a customer and a supplier

Provide three examples of unethical behavior by a customer and a supplier.

Customer

1. At a department store swapping a used piece of good with a brand new item.
2. Telling the cashier you gave him a $20 when you really gave him a $10 and you want the rest of your change back.
3. Wearing a new piece of clothing keeping the tags on it knowing you will return it after you have worn it.

Supplier

1. Having sweat shops in international countries to create profit maximization.
2. Selling an item that is a defective product.
3. False advertising

Source: Ghillyer_Business Ethics A Real World Approach 2e

Ethics & Technology | Differentiate between an intranet and an extranet

Differentiate between an intranet and an extranet.

An intranet is a company's internal Web site that contains information for employee access only. 

An extranet is a piece of a company's Internet network made available to customers or vendor partners using secured access with a unique password.



Source: Ghillyer_Business Ethics A Real World Approach 2e